USBC 2005:
The Year in Review
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USBC enjoyed successes and met challenges in first year.

With seven years of experience as executive director of the former American Bowling Congress, Roger Dalkin took the reins of the United States Bowling Congress on Nov. 1, 2004. His goal: to finish the job he started, having played a pivotal role in the discussion and successful formation of USBC.

USBC officially launched Jan. 1, 2005, as an organization serving nearly three million adult and youth bowlers in the United States. USBC resulted from the merger of the ABC, Women's International Bowling Congress, Young American Bowling Alliance and USA Bowling.

A major player in the bowling industry, Dalkin's experience with bowling started long before he joined ABC. His bowling accomplishments include: World Bowling Cup Champion, five-time National Collegiate Bowling Champion and two-time Collegiate Bowler of the Year.

Prior to being elected ABC executive director in 1997, Dalkin was assistant executive director from 1989 to 1997 and was employed as group executive-technical from 1985 to 1989.

Now, USBC Chief Executive Officer Roger Dalkin reflects on his first year in office as he continues to lead USBC through its transition period, while also attempting to ensure the integrity and protect the future of the sport.

Click question to view answer.

On a scale of 1 to 10, how would you rate the success of USBC after its first year?

I would rate the transition as a 7. Many good things have happened and many changes have been implemented, but there also were many glitches, mix-ups and problems at the national level in the implementation of new programs, software and services.

A year after the fact, do you feel that the certified bowlers in America are better served now with one USBC?

They will be in the long term, but over the past year there have been breakdowns in specific services as we consolidate the national operation. However, I would speculate that, in general, the membership, as a whole, has not seen a difference.

If you could have done one thing differently in the first year, what would it have been?

That is a tough one. Probably, we would have handled the review and proposal of ball specifications differently. We should have clearly articulated our position on the credibility of the game, engaged the industry in the discussion and then proposed possible specifications for input. However, the proposals were just that, proposals for which we asked input from the industry. Based on feedback, we modified one proposal, are in the process of implementing another and withdrew two. That is the nature of having discussions on proposals.

What was your biggest surprise in the first year of USBC?

I am not sure if there were any major surprises, just the normal obstacles that are part of one of the largest non-profit mergers to ever be attempted in this country. Life is about adjusting to situations and I believe the board and staff have made adjustments as the transition progressed. I was happy to see the shift in attitude of local associations and their willingness to look at the concept of merger. While the debate for the formation of USBC was at times heated, the volunteers were able to understand the rationale and were interested in getting the changes implemented while serving the members.

What was your proudest moment in the first year of USBC?

The enthusiasm of the delegates at the final ABC and WIBC conventions in response to the report and the genuine excitement to embrace the new organization.

As the CEO, what have been your biggest challenges and what are you doing to overcome them?

Communication always has been the biggest challenge. With the sheer size of the membership and volunteer force, getting the correct information to everyone is a monumental challenge. Misinformation also is a huge problem and correcting that is a major priority. We have developed multiple communication tools both print and electronic, and the fact that there only is one organization and one message helps to reduce the confusion.

Do you think it has been easier to work with a smaller board of directors?

Absolutely. And not only a smaller board, but one board. Previously there were multiple boards and hundreds of people involved in the development of organizational philosophy and planning. The current 24-member board is a tremendous improvement in efficiency. Also, the addition of athlete representatives has provided a unique prospective that we never had in the past.

Why are entries down in all of our major tournaments?

That is a good question that we don't have the answer to at this time. We can speculate about issues such as last year's natural disasters and the complexities of the new organization, but we are trying to determine if there is a single contributing factor by surveying past tournament participants. But let's not forget that the 12,500 teams expected in the USBC Open Championships to be held in Corpus Christi (Texas) this year is larger than any event outside of Reno (Nev.) other than Baton Rouge (La.).

We saw many changes from the inside - namely staffing changes when the organizations merged. How did the merger translate into member benefits?

Efficiencies such as a single membership magazine, a single membership card and a uniform recognition program are all benefits that directly impact the member as a result of the merger. However, USBC members whose local and state associations did not merge would not have seen these efficiencies and consolidation benefits.

What are your thoughts about moving into the No. 1 spot in the Bowlers Journal 2005 Power Poll after finishing second the last two years?

I believe the Power Poll does not reflect the achievements of an individual, but of the organization or company he or she represents. When former PBA president and CEO Steve Miller finished on top the previous two years, the PBA was in the midst of major initiatives such as promotions and modifications to its format, while ABC, WIBC and YABA were involved in an internal struggle to merge. The voters look to organizations with focus and impact. USBC is clearly in that position now and I went along for the ride on the Power Poll.
 
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