Shipping Guidelines

1. All shipments must be in cardboard boxes. DO NOT use packing peanuts for shipping protection. Please refer to the PACKING INSTRUCTIONS link at the bottom of this page for further instructions on packaging your equipment for shipping.
   

2. Please do not ship bowling balls in bowling ball bags. Any bags shipped with bowling balls inside will not be eligible for claims and will be charged an additional handling fee of $50.00. Two ball tote bags are exempt from this rule (a tote bag is any bowling bag which does not have wheels or plastic handles).

3. For shipping bags, get a box that best matches the size of your ball bag. Visit your local pro shop for empty boxes.

4. All prepaid UPS labels must be obtained from this Web site. You will begin the process of creating your prepaid UPS label when you click the “Ship your equipment now” link at the bottom this page.

5. To utilize UPS Ground Service, print your UPS label 8 – 10 business days prior to your desired pick up date. If you ship 1 – 6 business days prior to your desired pick up date you must upgrade your shipment to 3 Day, 2 Day or Next Day delivery.

6. UPS Shipping fees are based on your zip code, weight, size of box, and “planned delivery date.”

7. USBC is self-insured and insurance rates are based on “declared value.”

8. USBC automatically insures your package for up to $500. Additional insurance up to $1200 can be purchased for an extra $5. There is no insurance available for over $1200. The additional insurance is not included in your receipt amount and will be charged onsite. USBC management will make all final decisions regarding BBE insurance claims.

9. Our late package guarantee program will replace all equipment that is late or lost by UPS. The value of replacement is based on “declared value” of late or lost package(s). There is no cash value to claims. All equipment will be replaced or repaired. To be eligible for the program you must comply with the following items.

1. Drop your packages off with adequate time allowed for delivery. Use 3 Day, 2 Day, or Next Day delivery or, allow at least eight business days before your desired pick up date for Ground Service.
2. Do not ship balls in bowling bags.
3. Ship using the Bowling Ball Express account on USBCopen.com.

10. Balls that have been plugged and/or re-drilled will not be replaced if damaged in transit.

11. USBC’s handling fee is included in every package price. The shipping price you see on your receipt is the total price that you pay (not including purchased insurance above $500 ) when you arrive in Albuquerque.

12. All packages shipped in and out of the venue using anything besides the Bowling Ball Express account will be subject to a handling fee of $25.00 per package.

13. If shipping outside the Bowling Ball Express account please ship to:
    USBC Bowling Ball Express
    402 2nd Street NW
    Albuquerque, NM. 87102
    Please include your name and team date on the box.

14. All shipments are billed freight collect to USBC. Customers will pay UPS shipping fees and all USBC handling fees before receiving their package(s).

15. Outgoing shipments from the venue in Albuquerque will be charged at the time of shipment.

16. Once you have printed your labels please also print your receipt. Please present the receipt to pick up your package in Albuquerque.

17. Drop off all packages to your local UPS Hub or UPS authorized store. There should not be any fee to ship a package with a prepaid UPS label. If a store tries to charge you, please call Bowling Ball Express at (505) 245-SHIP (7447). There will be a charge for boxes and cushioning materials purchased from the store.

18. Packages can be picked up at the Albuquerque Convention Center. Bowling Ball Express will be open from 8am – 2am.

19. If you have any questions during this process, please call Bowling Ball Express directly at (505) 245-SHIP (7447). DO NOT CONTACT UPS OR UPS STORES.

Ship Your Equipment Now!